- Primary Care for Everyone !
- Mon - Thurs : 08.00am - 06.00pm
- Sat : 08.00am - 06.00pm
Privacy Policy
Home › Privacy Policy
Information We Collect
When you visit our website, schedule an appointment, or contact us
- Personal Information: Name, email address, phone number, mailing address, and date of birth
- Healthcare & Insurance Information: Insurance provider details and medical appointment requests (as permitted for primary care scheduling)
- Technical Data: IP address, browser type, device information, and website usage details collected via cookies and analytics tools.
How We Use Your Information
We use the information we collect in various ways, including to:
- Schedule and manage primary care appointments.
- Process medical insurance and billing verification.
- Communicate with you regarding services, updates, or appointment reminders.
- Improve, personalize, and expand our website performance and user experience.
- Comply with legal and healthcare privacy obligations (such as HIPAA regulations where applicable).
HIPAA & Medical Information Privacy
As a healthcare provider in Arizona, we are committed to protecting your Protected Health Information (PHI). Any health-related information submitted through our site or forms is processed in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Cookies and Web Beacons
Like any other website, Roadrunner Primary Care uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Third-Party Services and Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers only for:
- Healthcare management systems and EHR (Electronic Health Records) integrations.
- Insurance verification and billing processing.
- Legal compliance when required by law or to protect patient and clinic rights.
Data Security
We implement strict administrative, technical, and physical security measures to protect your personal and medical data against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your jurisdiction, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request the deletion of your personal data, subject to medical record retention regulations.