Frequently Asked Questions

Yes! Roadrunner Primary Care is actively accepting new patients. We welcome individuals and families looking for a trusted primary care provider in Arizona. Call our office or use our online booking to schedule your first visit.

We accept most major insurance plans including Medicare, Medicaid, Blue Cross Blue Shield, Aetna, UnitedHealthcare, Cigna, Humana, Tricare, and more. Please contact our office to verify your specific plan before your visit.

Yes, same-day appointments are available based on availability. We understand that health concerns don’t always wait, so we do our best to accommodate urgent same-day needs. Call our office early in the day for the best availability.

Please bring a valid photo ID, your insurance card, a list of current medications and dosages, any relevant medical records or test results, and completed new patient forms (available on our Forms page). Arriving 15 minutes early is recommended.

We ask that you cancel your appointment at least 24 hours in advance. Appointments canceled with less than 24 hours notice or missed without cancellation may be subject to a cancellation or no-show fee. We appreciate your understanding as this allows us to serve other patients.

Please contact our office for the most current information regarding telehealth availability. We strive to offer flexible care options to best serve our patients’ needs.

Prescription refill requests can be submitted by calling our office during business hours. Please allow 2-3 business days for refill processing. For controlled substances, a visit may be required. Contact us at RRprimarycare@gmail.com or call our office directly.

Yes, we offer affordable self-pay pricing for patients who do not have insurance or prefer to pay out of pocket. Please contact our office to discuss self-pay rates for specific services.